Frequently Asked Questions
Everything you need to know about our premium Puerto Rican coffee.
Where is your coffee sourced from?
All our coffee is 100% locally grown and harvested in the mountainous regions of Puerto Rico, including famous coffee-growing municipalities like Adjuntas, Jayuya, and Yauco.
How do you ensure the freshness of the beans?
We roast in small batches and pack our coffee in vacuum-sealed bags with one-way valves. This ensures that the coffee you receive is as fresh as the day it was roasted.
Do you ship internationally?
Currently, we ship to all 50 U.S. states, Puerto Rico, and other U.S. territories via USPS. International shipping options are available at checkout for select countries.
What is your return policy for food items?
Due to the perishable nature of coffee, we cannot accept returns on opened bags. However, if your order was damaged during transit or if you received the wrong item, please contact us within 7 days for a replacement.
Do you offer wholesale pricing for cafes or offices?
Yes, we offer bulk discounts and wholesale accounts for businesses looking to serve authentic Puerto Rican coffee. Please reach out to our sales team through the contact page for a quote.
How should I store my coffee to maintain its flavor?
We recommend storing your coffee in a cool, dark place inside an airtight container. Avoid the refrigerator or freezer, as moisture and odors can compromise the delicate flavor profile of the beans.